Jack in the Box

Jack in the Box Inc. is one of the largest quick-service restaurant (QSR) chains in the United States, operating and franchising more than 2,000 restaurants nationwide. The company’s portfolio includes Jack in the Box® and Del Taco®, two well-known QSR brands recognized for their innovative menus, late-night offerings, and commitment to quality and convenience.

With a diverse network of locations, Jack in the Box Inc. continues to invest in store reimage programs, remodels, and new builds to strengthen brand consistency and enhance the guest experience.

OPPORTUNITY

Jack in the Box needed a trusted partner to support all aspects of their store initiatives, spanning the entire project lifecycle — from pre-construction audits to post-construction documentation.

The scope of work included:

• Pre-construction audits to evaluate existing conditions before remodels.
  
  
• Redesign surveys and space planning for updated layouts and reimages.
  
  
• Store closure documentation to ensure accurate records and compliance.
  
  

They required a partner with the experience, responsiveness, and technical expertise to deliver a full suite of services consistently across multiple U.S. markets.

DEDON’S RESPONSE

DedON assembled a dedicated team of experienced surveyors and planners to oversee Jack in the Box’s nationwide initiatives. The team was selected for its responsiveness, technical expertise, and ability to manage high-volume QSR programs efficiently.

DedON’s services included:

• Comprehensive site surveys before and after construction to capture precise as-built data.
  
  
• Space planning and redesign documentation for reimage and remodel programs.
  
  
• Store closure packages including site photos, drawings, and field verification data.
  
  
• Construction photography to document progress and ensure brand compliance.
  
  
• Streamlined coordination between field, design, and construction teams for consistent results.
  
  

This integrated approach enabled Jack in the Box to manage multiple project types — from remodels to closures — with confidence in the accuracy, clarity, and usability of their documentation.

RESULTS

DedON successfully completed 100 store projects across the United States, supporting reimages, remodels, store closures, and post-construction audits.

The partnership delivered:

• Accurate, standardized deliverables across all projects.
  
  
• Improved communication and workflow between design and construction teams.
  
  
• Reliable data for decision-making and long-term recordkeeping.
  
  

DedON’s responsiveness and attention to detail positioned the company as a key partner in Jack in the Box’s ongoing reimage and development programs.

WORK SMARTER WITH DEDON

If you’re looking for a partner to oversee every stage of your store design and construction process, DedON’s experienced and responsive team delivers accurate, full-service support — from pre-construction audits to final closeout.