Agility Isn’t Speed — It’s Seeing Problems Sooner
I’ve been working in and around retail bricks-and-mortar environments for nearly 30 years. New stores, refreshes, relocations, rollouts — I’ve watched countless change initiatives unfold across brands of all sizes. And one thing has become very clear over time: when projects struggle, it’s rarely because the people involved aren’t capable. More often, they’re being asked […]